- Title of Use Example: An entrepreneur registers for a Dubai MyID single sign-on to access required government online services to do business
- Media upload to use example photos and articles:
- Links to use example videos, articles and photos:
- Brief description of use example (up to 150 words):Entrepreneurs in Dubai need to use government services. Previously, when engaging government services online, entrepreneurs would waste time to create a username and password for each government service and to recall a username and password for a service. The government of Dubai has established MyID, a single sign-on comprising one username and password to access over 600 government services on websites and apps. By using a MyID, entrepreneurs can save time and conveniently access required government services, for instance, to obtain a business licence, obtain a tenancy contract and register company vehicles. An entrepreneur registers for a MyID with his fingerprint, and a physical Emirates ID card with a PIN code to access information on the ID. The person registers at a kiosk or at a computer with a smart card reader. He/she inputs email address, password, mobile phone number and ID number on the registration form.
- Economic area of this use example:Government
- Role(s) of the person(s) using the digital technology:Entrepreneur
- Digital technology used:Emirates ID card; kiosk or PC or laptop with smart-card reader; mobile or smart phone; Internet connectivity
- Software applications (if applicable): Internet browser; government service apps
- Purpose(s) for digital technology use:The government of Dubai has a Smart Dubai vision to make Dubai the happiest city on Earth, and the MyID is an initiative to realize this vision through technological innovation. The government of Dubai also facilitates entrepreneurship, reduces paper reliance and physical visits to government departments.
- Key actions/interactions/transactions in use example:
10a. Actions (without involving other parties): An entrepreneur needs to keep a physical Emirates ID card and set and recall a PIN to access information from the card. The person needs to visit a kiosk within the city to register or if the person doesn’t want to visit a kiosk, the person needs to turn on a computer, attach a smart card reader, open a web browser, and input the webpage to register. He/she needs to insert the Emirates ID properly into the kiosk or the smart card reader. On the registration webpage, the person identifies the options to change language and to find more information, including kiosk locations through Google maps, and contact information telephone number and email address. He/she registers a new account by inputting an existing email address and a password twice in text boxes. The person inputs an existing mobile phone number and Emirates ID number in the form, and meets format input requirements for the password, mobile phone number and ID. He/she needs to advance to the next screen in the registration process, and input personal information, including physical address, and fingerprint scan. The person needs to note down his MyID username and password to access government online services. At a government service login, he/she can click on the MyID icon and enter username and password in a form on a separate page, and then close the page.
10b. Interactions (with other parties):
10c. Transactions (materials/money exchanged with others):
- Additional comments and use example implications:
- Use Example Competences and Proficiency Levels
Digital literacy competences related to the use example have been identified below, and beside each identified competence is a brief description of adequate performance for the competence.
| Competence area | Competences | Adequate performance level |
|---|---|---|
| 0. Devices and software operations | 0.1 Physical operations of digital devices | The entrepreneur can visit a kiosk within the city to register or if the entrepreneur doesn’t want to visit a kiosk, the entrepreneur can turn on a computer, and attach a smart card reader. The person can insert the Emirates ID into the kiosk or the smart card reader. He/she can place finger on sensor for scanning. |
| 0.2 Identifying software to operate digital devices | The entrepreneur can respond to prompts for Emirates ID card insertion and fingerprint scanning. The person is aware of Internet connectivity, proper and successful card insertion and appropriate and successful fingerprint scanning. | |
| 1. Information and data literacy | 1.1 Browsing, searching and filtering data, information and digital content | The entrepreneur can open a web browser, and input the registration webpage address in the appropriate box in the browser. The person can identify and interpret icons and buttons, input boxes and forms on the interface. He/she can advance to the next screen in the registration process. The person can browse and select relevant government services. At a government service login, he/she can click on the MyID icon. |
| 1.2 Evaluating data, information and digital content | ||
| 1.3 Managing data, information and digital content | The entrepreneur can note down his Emirates ID PIN to register for MyID. The person can note down hi MyID username and password to access government online services. | |
| 2. Communication and collaboration | 2.1 Interacting through digital technologies | |
| 2.2 Sharing through digital technologies | ||
| 2.3 Engaging in citizenship through digital technologies | ||
| 2.4 Collaborating through digital technologies | ||
| 2.5 Netiquette | ||
| 2.6 Managing digital identity | ||
| 3. Digital content creation | 3.1 Developing digital content | |
| 3.2 Integrating and re-elaborating digital content | ||
| 3.3 Copyright and licences | ||
| 3.4 Programming | ||
| 4. Safety | 4.1 Protecting devices | An entrepreneur can keep a physical Emirates ID card and set and recall a PIN to access information from the card. The person can enter username and password in a form on a separate page to access a government service, and then close the sign on page. |
| 4.2 Protecting personal data and privacy | The entrepreneur can register a new account by selecting and inputting an existing email address and a password twice in text boxes. The person can select and input an existing mobile phone number and Emirates ID number in the form. He/she can select and input personal information, including physical address, and fingerprint scan. | |
| 4.3 Protecting health and well-being | ||
| 4.4 Protecting the environment | ||
| 5. Problem solving | 5.1 Solving technical problems | The entrepreneur can follow and meet format input requirements for the password, mobile phone number and ID. |
| 5.2 Identifying needs and technological responses | On the registration webpage, the entrepreneur can identify the options to change language and to find more information, including kiosk locations through Google maps, and contact information telephone number and email address. | |
| 5.3 Creatively using digital technologies | ||
| 5.4 Identifying digital competence gaps | ||
| 5.5 Computational thinking | ||
| 6. Career-related competences | 6.1 Operating specialized digital technologies for a particular field
6.2 Interpreting data, information and digital content for a particular field |