- Title of Use Example: A supplier submits a bid through the Government of Mauritius e-Procurement System
- Media upload to use example photos and articles:
- Links to use example videos, articles and photos:
https://eproc.publicprocurement.govmu.org/login
- Brief description of use example (up to 150 words):The government of Mauritius’s public bodies require suppliers. Previously, the process of procurement through invitations for bids, bidding and awarding and reporting was offline and was time-consuming and not cost effective. The government of Mauritius has required its public bodies to post all procurement needs in an e-procurement system and its possible suppliers to view and make bids through the system, saving time, reducing costs and increasing transparency. With a compatible system, a bidder to become a government supplier can create a user account and register his organization in the e-procurement system. The bidder can search and view all government invitations for bids, download and upload documents and digital certificates to make bids, and complete bid forms in the e-procurement system. The person can also review and revise bids after submission.
- Economic area of this use example:Government
- Role(s) of the person(s) using the digital technology:Bidder for government supplier
- Digital technology used:PC or laptop; Internet connectivity
- Software applications (if applicable):Compatible Windows operating system; Office software; compatible Internet browser; Java; Adobe Acrobat Reader; digital signature certificate; anti-virus software; https://eproc.publicprocurement.govmu.org/login
- Purpose(s) for digital technology use:The Government of Mauritius has been keen to move towards e-procurement in line with its philosophy of sustainable of sustainable procurement In addition, e-procurement reduces procurement costs and time for the government and is a transparent mechanism for possible suppliers to view all public body procurement needs, reports and awards.
- Key actions/interactions/transactions in use example:
10a. Actions (without involving other parties): The bidder needs to turn on a computer, open a web browser, and go to the Government of Mauritius e-Procurement System website. From the landing page, the person can scan and skim the content in the How to?, FAQ, Help Desk, and Standard Bidding Docs sections of the website to find relevant information on successful making a bid. He/she can also search YouTube and other websites to find relevant information. The person needs to check the prerequisite hardware and software system requirements against the person’s hardware and software system. In addition, he/she needs to respond to the website and web browser prompts and to unblock content, to allow pop-up windows, and to install a Java utility on the bidder’s system.
The bidder needs to create a user account for his organization in the e-Procurement system first by clicking on Sign up, reading the Terms of Use and accepting the terms by clicking a check box. The person recognizes required information on a form and provides it. He/she inputs personal information and security information, including Captcha and security questions, on the form through single text boxes.
The bidder checks an email account, including its SPAM folder, to find an email from the e-Procurement system. The person opens the email and clicks on a link to confirm the registration.
The bidder logs in with a username and password. At the user account dashboard, the person registers his organization by first clicking on My Registration. He/she identifies required information and provides it through text boxes, check boxes and drop down menus. The person can receive guidance on the type or format of acceptable input by clicking the information button beside the input field and seeing a green check mark or a red check mark beside the field. He/she can save information by clicking on the Save button. The bidder uploads required documents.
The bidder can search for, and select relevant invitations for bids (IFBs) from the user account dashboard. The person can preview invitations and bid templates. He/she can interpret action icons in the IFB interface.
The bidder can prepare a bid by downloading IFB documents individually or in a compressed file to a location on the bidder’s system. The person can decompress a file comprising documents. He/she can receive and read email updates on the IFB. The person identifies and notes down applicable fees for the IFB. He/she can click on Proceed to go to the next screen in the IFB preparation page sequence.
The bidder can complete required fields for the IFB in a template, through drop down menus, text boxes, adding rows and importing data. The person can receive guidance on successful field input by clicking the information button beside the input field and seeing a green check mark or a red check mark beside the field. He/she uploads specific file types and multiple files into a field. The person saves the form and encrypts data. He/she can choose and attach digital certificates to the template.
The bidder submits the bid and identifies and notes down the hash values of the bid. The person can revise the bid application until the closing date for bid submission by clicking on decrypt.
10b. Interactions (with other parties):
10c. Transactions (materials/money exchanged with others):
- Additional comments and use example implications:Besides the e-procurement system, the Government of Mauritius provides over a hundred, searchable e-services through its government portal. Mauritius has also implemented the IC3 curriculum for systematic, digital literacy competence training for students in schools and other citizens in community centres. It has used the IC3 curriculum to provide training for specific government e-services. It appears to be operationalizing explicit digital literacy competences and digital literacy use cases.
- Use Example Competences and Proficiency Levels
Digital literacy competences related to the use example have been identified below, and beside each identified competence is a brief description of adequate performance for the competence.
| Competence area | Competences | Adequate performance level |
|---|---|---|
| 0. Devices and software operations | 0.1 Physical operations of digital devices | The bidder can turn on a computer. |
| 0.2 Identifying software to operate digital devices | The bidder can check the prerequisite hardware and software system requirements against the bidder’s hardware and software system. The person can respond to the website and web browser prompts and to unblock content, to allow pop-up windows, and to install a Java utility on the person’s system. He/she is aware of different file types, and can decompress a file comprising documents. The person recognizes required personal information on the form. | |
| 1. Information and data literacy | 1.1 Browsing, searching and filtering data, information and digital content | The bidder can open a web browser, and go to the Government of Mauritius e-Procurement System website. From the landing page, the person can scan and skim the content in the How to?, FAQ, Help Desk, and Standard Bidding Docs sections of the website to find relevant information on successfully making a bid. He/she checks an email account, including its SPAM folder, to find an email from the e-Procurement system. The person opens the email and clicks on a link to confirm the registration. He/she can interpret action icons in the IFB interface. The person can search for, and select relevant invitations for bids (IFBs) from the user account dashboard. He/she can click on Proceed to go to the next screen in the IFB preparation page sequence. The person can identify drop down menus, text boxes, adding rows and importing data on forms. |
| 1.2 Evaluating data, information and digital content | The bidder can preview invitations and bid templates. | |
| 1.3 Managing data, information and digital content | The bidder uploads specific file types and multiple files from his system into an e-Procurement system field. The person can prepare a bid by downloading IFB documents individually or in a compressed file to a location on the bidder’s system. He/she can receive and read email updates on the IFB. The person identifies and notes down applicable fees for the IFB. | |
| 2. Communication and collaboration | 2.1 Interacting through digital technologies | |
| 2.2 Sharing through digital technologies | ||
| 2.3 Engaging in citizenship through digital technologies | ||
| 2.4 Collaborating through digital technologies | ||
| 2.5 Netiquette | ||
| 2.6 Managing digital identity | ||
| 3. Digital content creation | 3.1 Developing digital content | |
| 3.2 Integrating and re-elaborating digital content | ||
| 3.3 Copyright and licences | ||
| 3.4 Programming | ||
| 4. Safety | 4.1 Protecting devices | The bidder inputs personal information and security information, including Captcha and security questions, on the form through single text boxes. The person logs in with a username and password.
|
| 4.2 Protecting personal data and privacy | The bidder can read the Terms of Use and accept the terms by clicking a check box. At the user account dashboard, the person registers his organization by first clicking on My Registration. He/she identifies required information on a form and decides whether or not to input optional information on the form. The person saves the form and encrypts data. He/she can choose and attach digital certificates to the template. The person submits the bid and identifies and notes down the hash values of the bid. He/she can revise the bid application until the closing date for bid submission by clicking on decrypt. | |
| 4.3 Protecting health and well-being | ||
| 4.4 Protecting the environment | ||
| 5. Problem solving | 5.1 Solving technical problems | The bidder can meet the type or format of acceptable input by clicking the information button beside the input field and seeing a green check mark or a red check mark beside the field. |
| 5.2 Identifying needs and technological responses | The bidder can search the system website and other websites to find and follow relevant information on how to navigate the system interface. | |
| 5.3 Creatively using digital technologies | ||
| 5.4 Identifying digital competence gaps | ||
| 5.5 Computational thinking | ||
| 6. Career-related competences | 6.1 Operating specialized digital technologies for a particular field
6.2 Interpreting data, information and digital content for a particular field |